Accra, Ghana, February 28, 2020//-MobileMoney Limited, the MTN Ghana subsidiary responsible for mobile financial services, has intensified its public education on Mobile Money (MoMo) fraud which is becoming rampant in the West African country.
To this end, the company has employed and resourced thousands of mobile agents across the length and breadth of Ghana to provide customer and public education for all people irrespective of their networks.
The General Manager of MobileMoney Limited, Eli Hini, disclosed this after the launch of the MoMo U4Know education programme in Agbogbloshie in the Accra metropolis.
Localizing MoMo education
He added that the company had adopted a new strategy aims at localizing the MoMo education by involving traditional rulers, opinion leaders, churches and mosques, among others to ensure that the messages reach all in the communities.
“We are taking the education campaign to the communities, houses, churches, mosques, workplaces, among others to drum home the MoMo fraud campaign”, Mr Hini stressed.
Platform is secured
He assured the customers that they would continue to improve and strengthen the security of the MoMo platform to make it secure at all times.
“The MoMo platform is secured at our end but we are also entreating you (customers) to keep your PIN codes safe”, Mr Hini told the traders and opinion leaders at the well attended event.
He reminded them not to share their PIN codes with anyone and they should not answer any calls to discuss their MoMo wallets.
Speakers at the event commended the company for bringing the education campaign to the community.
MoMo services
MobileMoney Limited which was the first to launch mobile money operations on July 21st 2009 has just finished celebrating its 10th anniversary in the West African country, in 2019.
Launched with two main services namely Money Transfer (P2P) and Airtime Purchase, the platform now has six major categories of financial transactions under which varying services are provided.
The services are pensions, insurance, savings, micro loans, shopping, payments, international remittances and banking/investment options.
Indeed, almost all the products and services of financial technology (fintechs) platforms in the country are powered by MoMo payment systems.
Growth in MoMo
The use of mobile money has grown exponentially within 10 years, making Ghana one of Africa’s leaders in mobile money innovation, adoption, and usage.
According to figures from the Bank of Ghana (BoG), mobile money accounts now surpass bank accounts and greater financial inclusion has benefited large swathes of the population that remain unbanked including the poor, the young, and women.
While access to traditional banking services remains almost a mirage for most Ghanaians, the universal availability of mobile phones has allowed millions to access mobile money services in the country.
Most Ghanaian users now rely on mobile money to send and receive money domestically. Recently, they are taking advantage of new services to also send and receive money internationally.
African Eye Report
