Tigo Ghana, a leading telecom service provider is investing $24 million to upgrade its cell sites across the country to help improve customers’ voice and data experience.
According to senior officials of the company, 114 new cell sites are expected to benefit from the upgrading under the first phase involving the Greater Accra, Ashanti and Western regions, which will be completed in September this year.
The Chief Technical and Information Officer of Tigo Ghana, Ron Reddick told journalists on tour of some of the cell sites in Accra, that when the upgrading was completed it would go a long way to enhance Tigo customers’ experience.
He was quick to add that it would also help to increase coverage and boost customers’ connectivity both online and voice.
Mr Reddick further disclosed at the Osu 1 and the La Beach cell sites that extra 150 cell sites would be added early 2016 nationwide, all aimed at maximizing the network experience.
“If you have very good cell sites, a lot of things work good for the customers-calls, data and internet experience. The new sites would also help split the traffic in high traffic areas”.
According to him, Tigo teams across the country are working on setting up multiple sites to optimise the broadband to enhance telecom services.
Tigo, Mr Reddick explained is using a combination of technologies to bring up the new cell sites, all in an effort to make Tigo one of the best networks in the country. Aside the fibre, Tigo is also using microwaves to provide connectivity to new data centres, he stressed.
“This is one of the greatest project we got going this year. We are also doing other modernization projects to enhance the network quality and to secure our batteries.
Everything that Tigo does is to improve customer experience and we are doing this all across the country,” Mr Reddick stated.
He therefore indicated that there was the need to keep investing in the network in order to meet the changing technology needs and to make access to information easy for everyone.
African Eye News.com
