Accra, Ghana//-Nestlé Ghana has temporarily taken off its IDEAL® Evaporated Milk, CARNATION® Tea Creamer off the markets across the country.
This is contained in a press release issued by the Corporate Affairs department of the company.
It said: “To ensure our consumers have the experience they deserve, Nestlé has taken the decision to take all IDEAL® Evaporated Milk and CARNATION® Tea Creamer off the shelves temporarily.
This difficult step is to provide full reassurance to our consumers on the quality of our products. This includes a recall of affected batches of IDEAL® Evaporated Milk and CARNATION® Tea Creamer, as requested by the Food and Drugs Authority (FDA)”.
The company further assured: “We are working closely with the FDA to ensure that this process goes as smoothly as possible”.
Recall of affected batches of IDEAL® Evaporated Milk and CARNATION® Tea Creamer
IDEAL® Evaporated Milk: 12651489, 12951489, 12961489, 13001489, 13031489, 13131489, 13161489, 13171489, 13341489, 13351489 CARNATION®
Tea Creamer: 12901480, 12911489, 12931489, 12941489, 12951489, 12591489, 12601489, 12611489, 12651489, 13061489, 13071489, 13081489, 13091489, 13101489, 13231489
Consumers who have concerns or want more information can visit the company’s website, www.nestle-cwa.com or contact it using the options below: • call toll-free number 0800120001 (Monday to Friday, 8:00 am to 12:00 midnight; Weekends & public holidays, 8:00 am to 5: 00 pm).
- Call 030 2 21 1880 (Monday to Friday, 8:00 am to 5:00 pm). • Call, WhatsApp, SMS 059 384 5697, 059 384 5649 and 059 384 5708 (Monday to Friday, 8:00 am to 8:00 pm). • Email consumerservices@gh.nestle.com send direct messages (DM) to @NestléCWAR on Facebook, Twitter, and Instagram or @IdealMilkGhana on Facebook and Instagram.
“We have observed with great concern that some consumers feel let down by the quality of some of our evaporated milks. We regret this very much. The quality and safety of our products is our number one priority”, the press release said.
African Eye Report
