MTN Ghana exceeded its electricity and fuel budgets by 45% and 37% respectively, as the country has been plunged into more than two-years of power crisis.
These were unanticipated costs last year, but the leading telecom service provider still needed to meet them, in order to provide its customers with the excellent services they deserve, the Corporate Services Executive and Acting Chief Executive Officer of MTN Ghana, Mrs Cynthia Lumor told journalists in Koforidua.
She noted that in the midst of the current erratic power supply and other challenges, her outfit was defying all odds to provide superior services that will delight subscribers and continue to ensure MTN’s position as the network of choice.
Besides, Mrs Cynthia Lumor reaffirmed MTN’s commitment to making continued investments in the network to keep up with changes in technology and customer demand, to ensure that customers’ selection of MTN as the network of choice is consistently reinforced.
Commenting on MTN’s position as the leading mobile operator in Ghana, Mrs. Lumor stated: “The fact that over 14 million subscribers in Ghana have selected MTN as their network of choice means we have a certain responsibility”.
“It means that having made a deliberate effort to expand coverage and invest in leading edge technology to ensure that the majority of Ghanaians reap the invaluable benefits of quality, high-speed mobile data and voice services, we must surmount all obstacles to limit service interruptions; and so even in an era of erratic power supply we must invest in batteries and generators and fuel for those generators, because the infrastructure we depend on to provide services cannot run without power”.
Presenting a paper at the MTN’s annual Regional Stakeholder and Media engagement in the Eastern capital, Mrs Lumor enumerated measures put in place to reduce the incidence of battery thefts and the impact of fibre cuts on traffic, stating that there was on-going collaboration with stakeholders to find meaningful ways of reducing the fibre cut scourge.
Mrs Lumor estimated the number of jobs created directly and indirectly by the company at 500,000, explaining that the ecosystem of dealers/distributors, retailers, suppliers, partners, recharge card printers, marketing and advertising firms, etc. that depended on MTN for the sustainability of their businesses meant that MTN had a duty to those companies and their employees to remain sustainable itself.
She also spoke extensively about the positive impact MTN Ghana Foundation was making in the lives of school children and communities as a result of investments in education and healthcare projects in the Eastern region.
She shared insights into projects such as an ICT centre built by MTN at the Bunso Agric College and an Accident and Emergency block built for the Atua Government Hospital. Mrs. Lumor stated that while MTN was focused on making a difference in communities across Ghana, in the Eastern Region alone, the company estimated it had already positively impacted the lives of ten of thousands of people with corporate social investments worth almost GHs 2 million.
African Eye News.com
