Mobile Money Service Quality: What’s Important to Customers in Ghana

Mobile money has deepened financial inclusion in Ghana. Wikimedia Commons Kojo Kakra Twum, Presbyterian University College; Antoinette Yaa Benewaa Gabrah, University of Professional Studies Accra; Ebenezer Nyarko Assabil, Presbyterian University College; John Paul Basewe Kosiba, University of Professional Studies Accra, and Robert E. Hinson, University of Ghana Mobile money is an essential retail financial service […]