MTN Ghana Urges Customers to Leverage on Benefits of its Apps

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Accra, Ghana, April 23, 2020// – MTN Ghana has urged all its customers to leverage on the benefits of its ‘ayoba’ and myMTN apps to stay connected in this time of social distancing and beyond.

‘ayoba’is a free instant messaging and content app designed for the African digital consumer. The app is available to anybody in Ghana, but MTN customers can use it for free. It does not use the data from customers’ bundles.

One of unique features on ayoba is its use of local and foreign languagessuch as Pidgin English, Hausa, French, English, and Twi will be added soon.

Other features of the app are chat now; and Chat with everyone. Currently, ‘ayoba’ users can enjoy free chats with friends who do not have smartphones and also share pictures, videos and audio files for free.

Channels are another unique feature on ayoba. Users can subscribe to Channels for locally and international relevant content across various categories.

They can also gain access to a special COVID-19 channel for Ghana, access several other content and news channels and also play few games in the new gaming channel.

In addition to ayoba, MTN customers are encouraged to use the myMTN app which is a one-stop destination for MTN services.

It allows customers to easily manage their mobile number and MoMo accounts. In the near future, customers will also be able to manage   their broadband account.

Features on myMTN app include checking airtime and data balances, buying airtime and bundles with MoMo, managing subscriptions, sending money with MoMo, paying of bills and a host of other services.

Also, customers have an easy to use app for everything MTN and they will not have to memorize a wide range of USSD codes for various services.

Commenting on the apps, the Chief Marketing Officer of MTN Ghana, Noel Kojo-Ganson said: “We are constantly exploring great ways to ensure that Ghanaians enjoy the benefits of a connected world.

Ayoba and myMTN app offers a convergence of personalized essential communications service that keeps everyone connected even as we stay safe in these times.  Since we piloted these apps on our network, we have had very good reviews from customers currently using the app.

We will continue to enhance the features on these apps to meet the changing needs of our customers as we lead the delivery of a bold new digital world and also make their lives a whole lot brighter.”

‘ayoba’ is currently available only on Android and has been downloaded by more than five million people in Africa. Its version for iPhone users will be available soon,

MTN Customers can download myMTN from the Play Store and App Store by searching for myMTN Ghana.

African Eye Report

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