Accra, Ghana//-The Chief Executive Officer (CEO) of MTN Ghana, Stephen Blewett, today unveiled MTN Y’ello-Biz, a cloud-based, virtual private branch exchange (PBX) phone system, which is hosted by MTN at Ghana Industrial Summit & Exhibition 2024 in Accra.
The MTN Y’ello-Biz, he explained, is designed for small businesses and offers a modern telephony solution that eliminates the need for a switchboard by replacing it with a privately managed call controller or server that delivers a secure phone service to businesses through a reliable internet connection.
“As part of our commitment to Small and Medium Enterprises (SMEs), we spoke to SMEs and asked what they needed from us, and they were saying we just do not want you to give us a connection to the internet, we want you to give us more to allow us to run our businesses.
So, we are launching today Yello-Biz, which is an innovator and a creative solution that our Enterprise team has put together”, Mr Blewett said.
This product, according to him, would allow SMEs to not only connect to or give them devices to connect, but it gives them Microsoft, it give them access to Microsoft 3653, which allows them to have access to setting up websites and setting up their businesses, among others.
On cost, he said the product is a tiered one, meaning that SMEs could get it whenever they want to as they grow the product scales with the SMEs to allow them to get more out of the product.
For instance, most SMEs start their businesses with one employee, and before you know it, they get about 20 employees, and the business has changed, so the MTN Y’ello-Biz will scale and work with the SMEs. So, as the SMEs grow, the product grows with them, Mr Blewett emphasised.
He assured that the company would continue to do more things with the SMEs to help them to grow their businesses. This is “because for us MTN, the more successful enterprises are in Ghana, especially SMEs, the more successful we are because they grow the economy as it grows, people have money to spend, and we help them to grow means that we are helping ourselves to grow our organisation, so it is very important”.
Speaking earlier at the opening ceremony of the Ghana Industrial Summit & Exhibition 2024, I urged big companies operating in the country to do more business with the SMEs to enable them to grow.
“We have small and medium enterprises that supply us as MTN. We buy things, whether be it T-shirts or some equipment, we buy from locals, so supporting the value chain is very important to us”.
