Accra, Ghana, Staff of MobileMoney Limited (MML), MTN Ghana subsidiary responsible for mobile financial services, today defied rainy weather to deepen mobile money (MoMo) fraud education among market women, micro, small and medium enterprises (MSMEs), and individuals at Agbogbloshie Market, and several markets across the country.
The staff and volunteers went into the markets to engage the businesspeople and individuals in MoMo fraud education, while some of the staff and volunteers undertook MoMo activations, among others.
Speaking with journalists at Agbogbloshie Market, Senior Manager of Fintech Channels at MobileMoney Limited, Abdul-Majeed Rufai, underscored the significance of educating customers on MoMo fraud and its prevention at the grassroots level.
This is the best approach to reach wider audiences nationwide, according to him.
He explained that the major nationwide education campaign event dubbed “Shine Your Eye” initiative is a comprehensive programme designed to educate customers on how to protect themselves from fraud.
The programme, Mr Rufai noted, also involves taking the education to local communities, with teams spread across the country, to reach wider audiences.
The teams use drama skits to demonstrate how fraudsters operate and how customers can protect themselves.
“One of the most important messages customers need to know is that nobody from MTN will call them without using the number 0244-300000. MTN staff will never ask customers for their PIN or priority information”, he said.
“There is nobody from MTN that will call you without using the number 0244-300000.When the MTN number calls you also, the 0244300000, nobody will ask your priority or your pin.” He said briefly”.
Mr Rufai was quick to add that the initiative also warns customers about scams related to promotions, where fraudsters claim that customers need to pay money to redeem prizes.
He used the occasion to advise customers to be cautious of such scams and to report any suspicious activity to MTN for prompt action.
Mr Rufai also entreated the customers to keep sticking to the three golden rules: -do not share your PIN, do not allow anyone to do transactions on your behalf, and do not approve any prompts or transactions you have not initiated.
He assured: “We are blocking millions of SMS that target customers. That is our promise, to safeguard our customers.”
