Accra, Ghana//-MTN Business Manager which is a day-to-day business management tool with a bundled solution that provides combinations of inventory management, reporting tools, and efficient payment system is a perfect solution for Small and Medium-sized Enterprises (SMEs) operating in Ghana and other parts of Africa.
Simple terms, it is also a cloud based digital business management solution designed for SMEs who retail goods and services.
Business Messenger seeks to provide small businesses and organisations like churches, schools and groups and associations with a self-served platform to send Bulk Messages and emails to their audience.
The existing platforms enable only huge volumes which means smaller organisations must go through Content Partners. With the introduction of Messenger small businesses can just create an account, sign up and do business with little or no intervention.
Furthermore, Business Manager is fully integrated with mobile money (Momo) payment and has dashboard and reporting capabilities. The solution is currently available via web portal https://mtnbusinessmanager.com/login.
It has an app version which can be accessible on any Android device- MTN Business Manager Lite. Besides targeting SMEs, the MTN Business Manager also targets SOHO customers and corporates.
Some of its features are-income/expense manager; accounting journal; sales manager; dashboard/ reporting; supplier/vendor manager; inventory manager; customer manager; and employee manager.
As a new service, it allows communication to create 30% more sign-ups for SMEs, SoHos and start-ups, while the existing customer base sits at 500 subs.
Communication should clearly state the value they are getting from the service. – link their SMS to their social media accounts and post at a go.
Customers’ experience
Emmanuel Martei, IT Manager of Daddy Ash Limited who spoke to African Eye Report as part of the just-ended MTN Business SME Month confirmed the superiority of the solutions being provided by MTN Business.
His company which is leading a major distributor, wholesaler and retailer of cosmetics, beauty, personal care, and household products is using MTN Business Manager solution to monitor and manage their stocks.
Mr Martei noted with excitement that since the connection of the solution which has a lease line service, dedicated Internet, call centre, and CUG Service, the company no longer required manual stock reports from individuals.
“So, we are now able to monitor and manage our products and services. The solution also enables us to enjoy reliable internet services that enable us to offer reliable services to our customers.
Therefore, we have benefited immensely from the solution that we procured from the MTN Business including cost effective and reliable support from the MTN Business. Not forgetting their affordability which is also key”.
Commenting on MTN Business solutions, MTN Group Head of MTN Enterprise Business, Tumi Chamayou, MTN as a leading global telecoms company is looking to provide solutions capable of addressing the challenges faced by SMEs.
These challenges include access to finance, technology, and infrastructure.
With MTN’s core belief that everyone deserves the benefits of a modern connected life, it is therefore working assiduously to ensure that the digital, telecoms and financial technology (Fintech) needs of its customers are met.
MTN’s Ambition 2025 strategy is anchored on building the largest and most valuable platform business with a clear focus on Ghana and other African countries.
This rests on a scale connectivity and infrastructure business, making use of both mobile and fixed access networks across the consumer, enterprise, and wholesale segments.