Radisys Launches In-Call Speech Analytics Integrating Sensory

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December 5, 2019//-  Radisys® Corporation announced today that it has integrated Sensory Inc.’s TrulyHandsfree™ Voice Control speech recognition software into Radisys’ Engage Media Server.

This integration enables service providers to deploy a wider range of e-commerce, customer service, and UC applications with speech interfaces that are very accurate, highly scalable, and more economical.

Radisys’ Engage Media Server is a cloud-native media server platform for high-quality voice and video communications, content processing, and media quality optimization. It has been deployed in more than 150 operators’ networks globally, serving over 1.5 billion subscribers.

This integrated solution for voice commands and “wake word” detection lowers costs by up to 90 percent, simplifies deployment, and enables the creation of new applications for in-call speech processing.

It works seamlessly with Radisys’ support for conversational speech-to-text, text-to-speech, and speaker verification, providing a suite of speech processing tools that allow developers to build rich new services with the right capability for the job, including a combination of wake word, command set, conversational speech-to-text, and speech transcription features within any application.

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